Frequently Asked Questions
1. What exactly am I purchasing?
You are purchasing a digital artwork package – a high-resolution image delivered instantly after purchase. No physical item will be shipped unless explicitly mentioned in the product description.
2. How will I receive my artwork?
Once your order is confirmed, you will receive:
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An instant download link on the checkout page.
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An email with your download files for safekeeping.
3. What is included in the digital package?
Each artwork is delivered in a compressed ZIP folder containing:
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High-resolution JPG and/or PNG files (print-ready).
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Digital signature / certificate of authenticity, verifying the originality of your artwork.
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Sometimes bonus formats (like TIFF or PDF), if noted in the product description.
4. Can I print the artwork myself?
Yes! All files are print-ready at standard poster/frame sizes. You can:
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Print at home.
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Use a local print shop.
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Or use an online printing service.
5. Can I request a custom size?
Absolutely. If you need a specific dimension or crop for your space, contact us, and we’ll prepare a custom-sized file for you.
6. Are these artworks exclusive?
Yes. Each artwork is a one-of-a-kind digital creation designed with care. Some editions may be limited releases – once sold out, they will not be restocked.
7. What am I allowed to do with the files?
You may:
✔ Print them for personal use.
✔ Display them in your home, office, or personal space.
✔ Use them digitally as wallpapers/screensavers.
You may not:
✘ Resell, redistribute, or share the files.
✘ Use them for commercial purposes without explicit written permission.
8. Do you accept returns, exchanges, or cancellations?
Since these are digital downloads, all sales are final and non-refundable. Please review product details carefully before purchasing. If there’s a technical issue with your files, contact us, and we’ll fix it quickly.
9. Can I gift a digital artwork to someone?
Yes! Simply purchase the artwork and forward the download package. On request, we can also prepare a custom gift edition with a personalized certificate.
10. Who can I contact for support?
For any questions, custom requests, or technical assistance, please reach out at:
📩 admin@mindevo.co